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FAQs

General FAQ's | Using the Participant Center | Fundraising Questions | Donor Questions

General FAQ's

  1. How can I participate?
    You can participate in Give A Meal Team Challenge by completing the simple register process online! Simply click the Start a Team button to your left to become a Team Captain and lead a team to fundraising success. Or the Join a Team button to help your team reach its fundraising goal.
  2. How much does it cost to participate?
    There is no registration fee to participate in Give A Meal Team Challenge but we encourage each participant to raise funds to support Feeding America’s mission.
  3. How will Feeding America use the funds raised?
    Funds donated will support Feeding America National and the donor’s local member food bank. The Feeding America network uses the funds raised to fight hunger and provide meals for the food insecure across America.
    • 46 million Americans receive food and groceries from Feeding America each year, including nearly 12 million children and 7 million seniors.
    • 5.7 million Americans are fed by the Feeding America network every week.
    • Every $1 donated provides 10 meals
  4. How can $1 help provide meals?
    With a network of over 200 member food banks across the country, Feeding America helps to provide more than 4 billion meals annually to clients in need.  Through the efficiency of our network, on average we are able to secure and distribute 10 meals to the hungry for every dollar donated.
  5. Where can I learn more about Feeding America?
    Visit our About Feeding America page.
  6. Who do I contact if I have questions about Give A Meal Team Challenge?
    Visit our contact us page.

Using the Participant Center

  1. What is the Participant Center?
    When you register online for Give A Meal Team Challenge, you automatically get your very own Participant Center. Your Participant Center is designed to facilitate your fundraising efforts. Update your page with your story and photo, and then send emails to your contacts asking them to visit your page and make a contribution. Login to your participant center or register now.
  2. What is a Personal Web Page?
    A Personal Web Page is an online promotional tool for your use when asking your friends and family to join your team or sponsor you by making a donation. Once you sign up for an event online, by default, you will have a personal page created for you. You have the option of personalizing this page by going to your Participant Center where you can customize your page with images and text.
  3. What if I forget my password?
    Click here to retrieve your username or password information 
  4. What if I forget my username?
    Click here to retrieve your username or password information

Fundraising Questions

  1. Is there a minimum fundraising goal I must meet?
    There is no minimum fundraising goal. We encourage participants to set a goal of $100 or more. Setting a fundraising goal and reaching out to your network of family and friends is a great way to get your fundraising started. See our Tool & Tips more suggestions on fundraising success.
  2. How do my friends and family make a donation towards my personal fundraising goal?
    On the home page of the website, friends and family can donate directly towards your fundraising goal by clicking the “Donate" button, and selecting to search for a participant. By typing in the name of the participant, they will be directed to that participants personal web page where they may make a donation, and view current funds raised.

    You may also invite friends and family to make an online contribution towards your fundraising goal by logging into your Participant Center and selecting “Send an email”. This email includes a template message, containing the link where donors may go to contribute online.
  3. How do my friends and family make a donation towards my team goal?
    On the home page of the website, friends and family can donate directly towards your fundraising goal by clicking the “Donate" button, and selecting to search for a team.  By typing in the name of the team, they will be directed to that team’s web page where they may make a donation, and view current funds raised.

    You may also invite friends and family to make an online contribution towards your fundraising goal by logging into your Participant Center and selecting “Send an email”. This email includes a template message, containing the link where donors may go to contribute online.
  4. Will donors to my team receive a receipt for their gift?
    Every online donation will receive an automated email receipt that can be used for tax purposes. It is also a good idea to send your own personal thank-you to anyone who responds to your request for support.
  5. Can I fundraise through Facebook or Twitter?
    Once you’ve registered for Give A Meal Team Challenge, you can use Facebook, Twitter or other social media to invite your friends to support you. Use these Sample Messages to post regular updates as you make progress toward your fundraising goal and to publicly thank your supporters.
  6. How can I spread the word about Give A Meal Team Challenge?
    You can spread the word wherever you connect to your family and friends; such as Facebook or Twitter. In addition to online tools found in your Participant Center, we have provided additional tools you can use.
  7. Can I use the Give A Meal Team Challenge or Feeding America logo on my fundraising materials?
    Yes! Feel free to use the logos in promotional materials found in your Participant Center but please do not alter the logos in any way.
  8. Donor Questions

    1. Is my information secure?
      Feeding America has made every effort to protect your personal information. We use industry-standard SSL encryption techniques to make sure your credit card information, passwords and personal information travel securely over the Internet. There is also an encryption engine on our database server so your data is securely stored.
    2. How is my credit card information handled?
      Credit card information is not stored in our database. During the donation process, we send your credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial for the credit card donation.
    3. Will I receive a receipt for my donation?
      Every online donation will receive an automated email receipt that can be used for tax purposes. It is also a good idea to send your own personal thank-you to anyone who responds to your request for support.
    4. Can I submit a matching gift from my employer?
      Many contributions can be doubled if your company has a Matching Gifts Program http://matchfinderonline.blackbaud.com/matchgiftinquiry.aspx?cid=31013

      Fill out your company’s paperwork for matching gifts and submit the forms to:
      Feeding America
      c/o Give A Meal Team Challenge
      35 East Wacker Drive, Suite 2000
      Chicago, IL 60601